Meet the Team

Welcome to the New Homes Flooring 'Meet the Team' page, where hopefully, after having a little read through you will know a little something about all the members of our Team.

If you have any enquiries, please visit our 'Contact us Page' where our Customer Care Co-ordinator, Marcel, will deal with your request.

Our Management Department

Helen Holland - Director

Helen has been turning houses into homes with beautiful flooring installations and solving issues in the flooring trade for almost 25 years.
A lifetime of experience has assisted builders and clients to save money without reducing quality. With a Level 7 in Construction Senior Management, along with Interior Design and Business Management qualifications Helen is appropriately qualified to know and care about every aspect of the business. With a caring sharing heart, three grown up children, two grandchildren and an obsession for experiencing the world ..HH says.. ‘Life is for living as a home is for living in’…


Chester Fernandes - Operations Director

Chester has been working for the company for 4 years and is our extremely hard-working, ambitious Operation's Director. Chester is a fun loving character who doesn’t take life too seriously, apart from in the office, with his new business ideas and dedication at the forefront of his mind he is a force to be reckoned with.


Our Operations Team

Theo Spencer-Brown - Operations Manager

Theo started his career at New Homes Flooring in 2018 as a Trainee Project Manager. With his hard work and dedication to his role and the business, Theo was promoted to Assistant Operations Manager at the beginning of 2021. When he’s not in the office, you’ll catch him in the gym or in the ring!


Jacob Fuller - Trainee Surveyor

Jacob is our trainee surveyor who has come a long way and is now confident in his role. Jacob is knowledgeable and professional in the workplace, making sure projects go ahead smoothly! In his spare time Jacob likes to play 5-a-side and watch Netflix.


Our Marketing & Customer Care Team

Louie Hoyle - Marketing Apprentice


Our Accounts & Administration Team

Karen Goulding - Accounts Administrator

Mum of 2 footie mad boys, and 1 music crazy teenage daughter, Karen can be found every Saturday on the football side-lines. She is positive, enthusiastic, loves the buzz of making the numbers add up and makes sure everyone gets paid!


Dani Malyon - Operations Administrator

Dani is our administration wizard, turning her hand to absolutely anything, whenever needed. Family time is very important to Dani and she loves a night out with the girls.


Call Us On: 01189 306868

Whether you have a question regarding materials, floor design, installations, specifications or pricing, our team is here to assist.

When carpets are installed on a good quality underlay, they make "Home". Acoustic and thermal, soft and luxurious. That said please know even when fitted on the best underlay, carpets will flatten, the extend varies, please use our maintenance kits and FAQ's to help keep your carpets fabulous.

Please complete the contact form below with a short description of your enquiry.